What should I do if my card gets lost or stolen?
Contact CETREL on: (+352) 49 10 10 immediately to have your card blocked (24/7).
What should I do if I have a problem with my card?
Contact your usual adviser (available between 8am and 6pm) on (+352) 49 924-1 or call their direct number.
For assistance at home (Belgium/Luxembourg) or abroad:
Call Inter Partner Assistance on (+32) / (0)2 552 51 40 (24/7).
To renew your card, please contact your adviser who will arrange to have a new card ready for you within a few days.