On receipt of the letter containing your virtual card details, please write down this information in different secure places, and then destroy the form.

• Prior to any online transaction, please ensure that you are shopping in a secure environment by looking for a key icon or padlock on your screen, or the https:// on the address bar of your browser (and not http://)
• Only purchase from reputable merchants
• Avoid websites that are not well known; or try to find out more about the website before making purchases
• In case of loss, theft or suspicious transactions, contact CETREL immediately on tel: (+352) 49 10 10 (24 hours / day) to have your card stopped. Loss or theft of your card should also be reported to the police