Please note that a number of fraudulent e-mails are currently circulating, seeking to recover your personal and banking data.
We remind you that Banque de Luxembourg and LuxTrust will never contact you directly via your personal email address, by SMS or by telephone asking you to log in to your secure site and/or to provide confidential information linked to your accounts and bank cards.
We are committed to creating value for all our stakeholders through an attentive and responsible approach to our profession.
CSR, which is both a factor in sustainability and a tremendous opportunity for innovation, is an integral part of our strategy, our ethos and our way of doing business. Our mission is to contribute to sustainable development by combining financial performance with social, societal and environmental ambitions.
To achieve our objectives, an in-depth review of our CSR strategy for the next five years was undertaken in 2020 and has enabled us to define four priority themes of commitment.
Discover our four commitments
Secure the future of the Bank through good governance and ethical business practices
Forge long-term, caring relationships with our employees
Support the ecological, social and societal transition
Reduce our environmental footprint
In 2021, to ensure that our processes are transparent and can be accessed by all our stakeholders, we published our first non-financial report, complying with GRI (Global Reporting Initiative) standards.
We are a caring Bank and we are attentive in our relationships. Long-term relationships with our employees are one of the pillars of our CSR strategy, with the ambition of continually developing their skills, promoting diversity and equal opportunities, building loyalty in the younger generation, and ensuring the well-being of all.
*On 1st January 2021
Like any business, our activity has an impact on the environment. Conscious of our responsibility, we have been pursuing a policy of reducing our environmental footprint for the past ten years, with four objectives:
