- Contact your adviser by phone or by secure mail, or to make an appointment on our premises,
- Use our e-banking services or our mobile banking application available 24/7, to check your accounts, make payments, check fund performances and read the latest news from Banque de Luxembourg.
You may now install and activate LuxTrust Mobile on your smartphone and/or activate the LuxTrust Scan device provided by your adviser.
You may now install and activate LuxTrust Mobile on your smartphone and/or activate the LuxTrust Scan device provided by your adviser.
Impact of the new regulations
The changes described below will take effect as of 1 January 2018.
TRIPARTITE AGREEMENT
As part of the implementation of the new regulations on markets in financial instruments (known as MiFID II) and changes to our internal policy, the Tripartite Agreement has been amended.
Please be aware that the changes made to the Tripartite Agreement shall be considered as approved if we receive no objection from you prior to their entry into force on 1 January 2018.
GENERAL TERMS AND CONDITIONS
The Bank’s General Terms and Conditions have been amended to take into account the new regulations on markets in financial instruments (MiFID II) and payment services (PSD II).
Please be aware that the changes made to the General Terms and Conditions shall be considered as approved if we receive no objection from you prior to their entry into force on 1 January 2018.