Technical assistance form

If you would like one of our technical staff to help you when connecting the site, please fill in the form below.


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Personal data is collected for internal use in order to confirm your identity, process your request and enable us to respond, and is processed in accordance with our personal data protection and processing policy (hereinafter the “Policy”) available on www.banquedeluxembourg.com. You have the right to access your personal data, and you can request the rectification or erasure of your data or exercise your right of opposition by contacting Banque de Luxembourg’s Data Protection Officer (dpo@bdl.lu). You can request that we discontinue this processing at any time. Your personal data will be retained for a period not exceeding that necessary for the Bank’s intended purpose, and in accordance with the Policy.
Personal data is collected for internal use in order to confirm your identity, process your request and enable us to respond, and is processed in accordance with our personal data protection and processing policy (hereinafter the “Policy”) available on www.banquedeluxembourg.com. You have the right to access your personal data, and you can request the rectification or erasure of your data or exercise your right of opposition by contacting Banque de Luxembourg, Belgian Branch’s Data Protection Officer (dpo@bdlux.be). You can request that we discontinue this processing at any time. Your personal data will be retained for a period not exceeding that necessary for the Bank’s intended purpose, and in accordance with the Policy.