- Contact your adviser by phone or by secure mail, or to make an appointment on our premises,
- Use our e-banking services or our mobile banking application available 24/7, to check your accounts, make payments, check fund performances and read the latest news from Banque de Luxembourg.
Please note that a number of fraudulent e-mails are currently circulating, seeking to recover your personal and banking data.
We remind you that Banque de Luxembourg and LuxTrust will never contact you directly via your personal email address, by SMS or by telephone asking you to log in to your secure site and/or to provide confidential information linked to your accounts and bank cards.
One of Luxembourg's leading private banks, Banque de Luxembourg is now offering an account aggregation service via the BL Mobile Banking app.
What is account aggregation?
A legal requirement since 2019, the European Payment Services Directive (PSD2) was designed to enhance consumer protection and to facilitate online banking and payment services.
The Directive, which promotes wider access to banking data (open banking), has led to the development of account aggregation services. Free to use and highly secure, account aggregation gives you a consolidated view of your entire financial situation.
What are the advantages?
With account aggregation, you have access to real-time information on accounts you hold with other banks in Luxembourg, including account balances and a summary of your financial situation – all on one screen and in real time.If you hold accounts at BCEE, BGL BNP Paribas, BIL, ING Luxembourg, Post Luxembourg or Banque Raiffeisen, the service is available from October 2020.
Simplify your budget management
Account aggregation saves you time, as you no longer need to download several banking apps on your smartphone.
If you hold accounts at BCEE, BGL BNP Paribas, BIL, ING, Post or Raiffeisen, you will be able to use this service from October 2020.
How to access account aggregation
This service is available in the BL Mobile Banking app.
Benefits of BL Mobile Banking
- Access and consult your accounts and your entire portfolio 24/7 from any location.
- Check your account balances and transactions.
- Create new beneficiaries in real time and make payments quickly and easily.
- Change the limits on your credit cards and block them if they are lost or stolen.
- Contact your adviser through a secure messaging system.
- Consult your documents and sign management mandates.
If you still haven’t downloaded the BL Mobile Banking app...
Speak to your adviser or call in to the Bank.