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A dedicated terminal in the reception hall will enable you to confirm the validity of your certificate.
We encourage you to:
- Contact your adviser before visiting the Bank , preferably by phone or secure mail, or make an appointment for a meeting
- Use our E-banking and Mobile Banking services, which are available 24/7 for you to check your accounts, make transfers, monitor fund performance and keep up to date with Banque de Luxembourg news.
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Please note that a number of fraudulent e-mails are currently circulating, seeking to recover your personal and banking data.
We remind you that Banque de Luxembourg and LuxTrust will never contact you directly via your personal email address, by SMS or by telephone asking you to log in to your secure site and/or to provide confidential information linked to your accounts and bank cards.
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