All along the COVID-19 health crisis, we have been taking precautions to guarantee the well-being of our visitors and our staff. We recommend to:
- Contact your adviser by phone or by secure mail, or to make an appointment on our premises,
- Use our e-banking services or our mobile banking application available 24/7, to check your accounts, make payments, check fund performances and read the latest news from Banque de Luxembourg.
We have taken all the necessary health and safety precautions in order to ensure continuous service. Where possible, please contact us by phone or via our secure digital channels. If you would like speak to your adviser, we recommend making an appointment in advance.
As a bank, we ensure that we provide our clients with all the solutions they need, especially in e-banking and mobile banking. Find out more about our range of solutions in the articles collected here.
Phishing, smishing, vishing... Beware of attempts to hack into your accounts
Banque de Luxembourg becomes the first bank in Luxembourg to offer itsme® digital identity