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Throughout the COVID-19 crisis, we have been applying precautionary principles to protect the well-being of our visitors and employees. In accordance with the new Covid law, please be advised that access to our buildings will in future be subject to the Covidcheck 3G regime and reserved for people who have been vaccinated, recovered or tested (certified antigen test valid for 24 hours or PCR test valid for 48 hours).
A dedicated terminal in the reception hall will enable you to confirm the validity of your certificate.
We encourage you to:
A dedicated terminal in the reception hall will enable you to confirm the validity of your certificate.
We encourage you to:
- Contact your adviser before visiting the Bank , preferably by phone or secure mail, or make an appointment for a meeting
- Use our E-banking and Mobile Banking services, which are available 24/7 for you to check your accounts, make transfers, monitor fund performance and keep up to date with Banque de Luxembourg news.
Our teams are readily available to assist you and personally respond to any special requirements or questions you may have. Don't hesitate to contact them.
Contact
We have taken all the necessary health and safety precautions in order to ensure continuous service. Where possible, please contact us by phone or via our secure digital channels. If you would like speak to your adviser, we recommend making an appointment in advance.
Brussels
Chaussée de La Hulpe, 120 – 1000 Brussels
FLANDERS
Kortrijksesteenweg 218 – 9830 Sint-Martens-Latem
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Beware of phishing attempts by email.
Please note that a number of fraudulent e-mails are currently circulating, seeking to recover your personal and banking data.
We remind you that Banque de Luxembourg and LuxTrust will never contact you directly via your personal email address, by SMS or by telephone asking you to log in to your secure site and/or to provide confidential information linked to your accounts and bank cards.
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