Cookies policy
Banque de Luxembourg, a Luxembourg société anonyme (public limited company) established and with its registered office at 14, boulevard Royal, L-2449 Luxembourg and registered in section B of the Luxembourg Trade and Companies Register under number RCS 5310 (hereinafter the ‘Bank’ or ‘we’) respects the privacy of its website users (‘you’) and wishes to preserve the confidence placed in it.
As such, this cookie (and similar technologies) policy aims to provide a comprehensive description of the method used by the Bank, as the manager of this website (the ‘public website’), for collecting information during your visits to the public website.
What is a cookie?
Running a website often requires the use of cookies or similar technologies. These may be first-party cookies of the website that you are visiting, or cookies placed by third parties providing services to the website, which are hosted on other domains (video platforms, advertising networks, analytical tools, etc.).
A cookie is a text file that can be placed on your device (computer, tablet or smartphone, etc.) when you view a website. The use of cookies allows web users to improve their browsing experience, e.g. by recording their browsing preferences, such as their chosen language. A cookie generally contains the name of the website where it was generated, its lifespan (i.e. how long it will remain on your device) and a value, which is generally a unique randomly generated number.
First-party cookies are placed by the website you are visiting and can only be read by this website.
Third-party cookies are created by external services used by the website you are visiting.
Persistent cookies are cookies saved on your browser that are not deleted automatically when you quit your browser, unlike session cookies, which are deleted when you quit your browser
What types of cookies do we use and for what purposes?
- July 2025
Essential cookies that do not require your consent
These cookies, created directly by the tool that hosts the website, are essential to the proper functioning of the platform. It is not possible to refuse these cookies if you want to visit our website.
| Service | Expiry | Name | Use |
|---|---|---|---|
| Liferay | End of session | JSESSIONID_bdlpub | These cookies are used by Liferay, our content management system, in order to manage the web user’s browsing sessions. These cookies indicate whether the web user is using the site and show how many web users are visiting the site at any one time. |
| Liferay | End of session | LFR_SESSION_STATE_10161 | These cookies are used by Liferay, our content management system, to regularly identify the web user’s session. |
| Liferay | 6 days | lst_slctd_cntr | These cookies are used by Liferay, our content management system, to check whether the web user’s browser supports cookies. |
| Liferay | 1 year | GUEST_LANGUAGE_ID | These cookies are used by Liferay, our content management system, to save the default code language of visitors to our websites. |
| Liferay | 1 year | COOKIE_SUPPORT | These cookies are used by Liferay, our content management system, to store your preferences regarding the storage and tracking of cookies. |
| Liferay | 6 months | BL-COOKIES-MANAGEMENT | These cookies are used by Liferay, our content management system, to regularly identify the web user’s session. |
| Liferay | 1 month | ACCEPT_DISCLAIMER | These cookies are used by Liferay, our content management system, to save the web user’s disclaimer acceptance so it will not be shown on their next visit. |
| Liferay | 1 month | ACCEPT_COOKIES_POLICY | These cookies are used by Liferay, our content management system, to save the web user’s cookie banner acceptance so it will not be shown on their next visit. |
| Liferay | 1 month | NL_SUBSCRIPTION_HIDE | These cookies are used by Liferay, our content management system, to save when the web user has opted not to show the newsletter subscription. |
| Liferay | 100 days | BL-BANDEAU-MESSAGE | These cookies are used by Liferay, our content management system, to check whether the web user has disabled the cookie consent banner. |
| F5 | End of session | TS* | These cookies are used by F5, our web application firewall. |
| F5 | End of session | CookieCheckLR7 | These cookies are used by F5, our web application firewall. |
Non-essential cookies that require your consent
Multimedia cookies
The videos available on our apps and web pages are hosted on external platforms (Youtube, Ausha, etc.), which apply their own privacy policy.
| Service | Expiry | Name | Use |
|---|---|---|---|
| YouTube | 6 months | APISID | Tracks preferences across multiple sites. |
| YouTube | 2 years | CONSENT | Memorises user’s consent choice. |
| YouTube | 30 minutes | GPS | Obtains user’s approximate geolocation |
| YouTube | 2 years | HSID | Prevents attacks and verifies user’s identity. |
| YouTube | 2 years | LOGIN_INFO | Manages video playback info and YouTube session. |
| YouTube | 6 months | NID | Manages preferences and personalisation. |
| YouTube | 8 months | PREF | Memorises video playback preferences for non-logged-in users. |
| YouTube | 1 year | SAPISID | Personalises advertising and content. |
| YouTube | 6 months | SEARCH_SAMESITE | Prevents unwanted cross-site data transfer. |
| YouTube | 2 years | SID | Uniquely identifies the user and secures requests. |
| YouTube | 1 year | SIDCC | Adds extra security to the session. |
| YouTube | 1 year | SSID | Tailors content according to user. |
| YouTube | 13 months | SOCS | Stores consent parameters. |
| YouTube | 6 months | VISITOR_INFO1_LIVE | Estimates bandwidth and optimises video playback. |
| YouTube | 1 year | VISITOR_PRIVACY_METADATA | Indicates confidentiality and consent preferences. |
| YouTube | End of session | YSC | Tracks video playback session. |
More details on the privacy policy: https://policies.google.com/privacy
| Service | Expiry | Name | Use |
|---|---|---|---|
| Ausha | 90 days | _fbp | Displays targeted ads after a visit (Meta/Facebook). |
| Ausha | 2 years | ga* / ga* | Counts visitors and analyses their browsing behaviour (Google Analytics). |
| Ausha | 90 days | _gcl_au | Tracks clicks on ads and measures conversions (Google Ads). |
| Ausha | 1 year | hjSessionUser* | Assigns a unique ID to each visitor to analyse their behaviour (Hotjar). |
| Ausha | 13 months | _uetvid | Displays targeted advertising (Microsoft Advertising / Bing). |
| Ausha | 1 year | AMP* | Identifies a visitor for anonymous statistical analysis. |
| Ausha | 1 year | AMP_MKTG* | Tracks the effectiveness of marketing campaigns. |
| Ausha | 1 year | axeptio_all_vendors | Lists all available cookie vendors. |
| Ausha | 1 year | axeptio_authorized_vendors | Memorises vendors authorised by the user. |
| Ausha | 1 year | axeptio_cookies | Stores user’s consent preferences. |
| Ausha | 13 months | flatretrk | Measures listens on the Ausha player (audio statistics). |
| Ausha | 9 months | intercom-device-id-* | Identifies the device for support via Intercom chat. |
| Ausha | 9 months | intercom-id-* | Identifies a user on Intercom chat. |
More details on the privacy policy: https://www.ausha.co/privacy-policy/
Our online forms and website require protection against spam, misuse and fraud, secured by Google reCAPTCHA which applies its own confidentiality policy.
| Service | Expiry | Name | Use |
|---|---|---|---|
| Google Recaptcha | 6 months | _GRECAPTCHA | This cookie is used by the Google reCAPTCHA service. Its main purpose is to distinguish between human users and bots in order to protect a website against spam, abuse and fraudulent activity on forms and other points of interaction. |
Plus de détails sur la politique de confidentialité : https://policies.google.com/privacy
Data collected by reCAPTCHA, Ausha and Youtube are transferred to servers located in countries outside the European Economic Area and, in particular, to the US for processing and recording.
The Bank does not carry out any subsequent processing of personal data for purposes other than those for which the data was collected on our website.
How can I refuse the use of cookies?
You can choose to accept or refuse to have cookies placed on your device (computer, tablet or smartphone, etc.) via the Cookies management panel or your Internet browser’s settings, at any time.
Depending on the type of browser, you have the following options: accept or reject cookies of any origin or from a given source, or elect to have a message displayed requesting agreement each time a cookie is placed. You can also delete previously saved cookies at any time. We invite you to consult your browser’s online help.
Microsoft Edge
https://support.microsoft.com/en-us/help/4027947/microsoft-edge-delete-cookies
Google Chrome
https://support.google.com/chrome/answer/95647?hl=en
Firefox
https://support.mozilla.org/en-US/kb/disable-third-party-cookies
Safari
https://support.apple.com/en-euro/guide/safari/sfri11471/mac
Refusing essential and/or technical cookies, either in part or in full, will limit the availability of the website’s content and features. By continuing to view Banque de Luxembourg's website without any particular setting of your Internet browser, you authorise Banque de Luxembourg to place cookies of any kind.
For further information on data protection, please visit the Data Protection webpage (Personal data processing carried out by Banque de Luxembourg via the website www.banquedeluxembourg.com)