Legal information
You are connected to the website of
Banque de Luxembourg
14, Boulevard Royal
L- 2449 Luxembourg
A Luxembourg public company
registered in Luxembourg's Trade and Companies Register
under number B 5310
Social security number: 1953 2200 019, VAT registration number: LU 105 902 81, BIC (Bank Identifier Code): BLUXLULL
Authorised by the Luxembourg government's Ministry of Finance
as a credit institution under number 27077
It is regulated by Luxembourg's financial sector supervisory authority: CSSF (Commission de Surveillance du Secteur Financier):
283, Route d'Arlon L-1150 Luxembourg
Phone: (+352) 26 25 1 - 1 (switchboard)
Fax: (+352) 26 25 1 - 2601
http://www.cssf.lu/
Content Manager: Banque de Luxembourg
Webhost: Banque de Luxembourg
I. General terms and conditions for the use of the site
Aim of the website
The aim of this website is to present Banque de Luxembourg and its activities. It should not be considered as constituting a permanent establishment or effective cross-border provision of services. Residents of a country which, for reasons linked to their nationality or country of residence, forbids access to the websites of foreign banks must refrain from consulting this website. Banque de Luxembourg declines all responsibility with regard to such persons and invites users to check prior to visiting the website that no regulations prevent or restrict them from using the site provided by Banque de Luxembourg.
Applicable law and competent jurisdictions
This website, as well as all relations and transactions pertaining to it, is governed by Luxembourg law, in particular the Law of 14 August 2000 on electronic commerce*. By visiting the site, non-Luxembourg residents formally accept the full application of Luxembourg law, without reservation. The website’s content has been approved by the CSSF and complies with the CSSF's recommendations published in its December 2001 review on "internet-based financial services". Banque de Luxembourg undertakes to comply with Luxembourg laws and regulations governing website operations.
All litigation with respect to this website is subject to the exclusive jurisdiction of the district court in and of the Grand Duchy of Luxembourg. Complaints may be sent to Banque de Luxembourg, at the address shown in the section below, “Not happy with our services?”
Access to this website will be considered to have taken place directly at the head office of Banque de Luxembourg, at the date and time shown on the Banque de Luxembourg’s server, with the connections log serving as proof thereof.
Access to and use of the site
Access to this website and its conditions of use are governed by this legal information. This legal information may be subject to change and Banque de Luxembourg invites visitors to the website to check this information on a regular basis.
This website is designed to provide information for Banque de Luxembourg clients and persons who are not clients of Banque de Luxembourg. However, products and services presented on the website are strictly reserved for clients holding an account with Banque de Luxembourg who have accepted Banque de Luxembourg’s General Terms and Conditions and terms and conditions of access and use of services available via the internet by signing an agreement to this effect. Some products or services presented on this website may be barred from sale to certain categories of people. Individuals are personally responsible for complying with all the legal and regulatory provisions in their country of residence and any other provisions applicable to them and ensuring that the products and services presented are appropriate for their present personal situation. Banque de Luxembourg’s fee schedule applies to these services. It can be viewed and downloaded from the website.
Users are reminded that there is no guarantee of secrecy with regard to communication over the internet and that that they must take appropriate steps to ensure that their data and/or software are protected from viruses.
Any transaction conducted by the Client following identification and authentication of their identity on this website shall be considered to have been made by the Client, and the Client shall be solely responsible for the consequences. In the event of the theft or loss of the Client’s identification information, the Client must inform Banque de Luxembourg immediately.
Website content
The information published on this website shall be considered as "commercial communication" within the meaning of the law of 14 August 2000 on electronic commerce*. Unless written notice to the contrary is sent to Banque de Luxembourg, persons accessing the website agree to receive marketing-type communications from Banque de Luxembourg, via the website or email.
This website contains information made available by external companies or hypertext links to other sites that have not been developed by Banque de Luxembourg. The existence of links from Banque de Luxembourg’s website to another website shall not constitute approval or a guarantee of the content or the provider who operates this other website.
The information and opinions on Banque de Luxembourg’s website are provided for information purposes and are only valid at the time they are issued. Accordingly, no guarantee can be given as to the appropriateness, exactness, validity, accuracy or exhaustiveness of this data and information, or the opinions based thereon. Past performance is no indication of future returns and Banque de Luxembourg shall not be held liable for the future performance of these securities. Information provided to users of the website cannot be construed as legal or tax advice. Banque de Luxembourg cannot be held liable for this information or any decisions that a person, regardless of whether or not they are a Client of Banque de Luxembourg, may take on the basis of such information. All such persons are responsible for their own decisions. Potentially interested parties must ensure that they understand the risks involved in their investment decisions and should refrain from investing until they have carefully considered, with their own professional advisers, the appropriateness of their investments to their particular financial situation, especially with regard to the legal, tax and accounting aspects.
Subscriptions to funds can only be accepted and units or shares issued on the basis of the latest prospectus and subscription form, the most recent annual report containing the audited financial statements and the latest semi-annual report if this postdates the most recent annual report, and for UCITS, the Key Investor Information Document (KIID). These documents are available from Banque de Luxembourg at any time, free of charge. KIIDs can be viewed and downloaded from this website.
BL Sicav subfunds are registered for distribution in Luxembourg, France, Belgium, Germany, Austria, Spain, Sweden, Denmark, Finland, Switzerland, Italy, the Netherlands, Norway, the UK and Singapore, with the exception of BL-Short Term Euro and Dollar, which are not registered for distribution in Switzerland, Spain, Denmark, Italy, the Netherlands, Norway, the UK and Finland. The BL Fund Selection Sicav subfunds are registered for distribution in Luxembourg, France, Belgium, Germany, Austria, Sweden, the Netherlands, Spain and Singapore.
Banque de Luxembourg reserves the right to modify the content of the site or restrict access, whenever it deems this appropriate.
Hypertext links
The creation of hypertext links to this website is subject to the express prior agreement of Banque de Luxembourg.
Banque de Luxembourg does not accept, under any circumstances, any responsibility for hypertext links from this website to other websites.
Personal data
Cookies
Location data
When you visit a Banque de Luxembourg website, data about your geographic location are gathered and processed. These data serve to connect you directly to the Banque de Luxembourg website registered under a domain name corresponding to the country code from which the connection is made. Accordingly, a connection made from Belgium via a search engine will automatically connect you to the Banque de Luxembourg, Belgian branch website. The data gathered concerning the user’s location will be collected exclusively for this purpose and held temporarily in the memory or saved on the user’s computer device, particularly for the purpose of facilitating navigation on the site (see the “Cookies” section above).
Copyright
All information on the pages of this website is the intellectual property of Banque de Luxembourg or under licence and/or protected by copyright.
Any reproduction or representation, in whole or in part, of the pages, data or any other element constituting the site, on any medium whatsoever, without the express authorisation of Banque de Luxembourg, shall constitute a breach of copyright.
Phishing
Banque de Luxembourg will never contact clients by email to ask them to click on a hypertext link or to obtain confidential data (such as account numbers, access codes or bank card details).
Banque de Luxembourg cannot be held liable if a Client is subject to a phishing attack following which confidential information relating to their bank accounts, such as bank account numbers, access codes, or bank cards, is disclosed.
The Client must exercise extreme caution with regard to emails from third parties masquerading as Banque de Luxembourg, which may contain hypertext links or a request for confidential information (such as account numbers, access codes or bank card details). Under no circumstances can Banque de Luxembourg be held responsible for losses incurred in this way by the Client.
Fees
Access to the website is free with the exception of the costs of internet access (internet service and telephone communication), billed directly to the Client by the operators.
Not satisfied with our services?
II. Specific terms and conditions for the use of the private part of the website
Access to and use of the site are governed by the general terms and conditions for use of the site, the terms and conditions for access to and use of internet services, and Banque de Luxembourg’s General Terms and Conditions, which have been signed by the Client. All communication established between Banque de Luxembourg and the Client and all transactions operated or conducted via the website shall be considered to have taken place directly at the head office of Banque de Luxembourg at the date and time shown on the Banque de Luxembourg server, with the connections log serving as proof thereof.
Services offered
This website offers the following services:
- Access to the Client’s account(s),
- Presentation of a selection of investment funds,
- Possibility of transmitting buy or sell orders for units or shares in undertakings for collective investment,
- Transfers to other accounts,
- Email correspondence with Banque de Luxembourg.
Banque de Luxembourg reserves the right to alter these services at any time.
Acceptance of the risks related to transactions on financial instruments
Banque de Luxembourg draws the Client’s attention to the fact that the transmission of orders concerning units or shares in undertakings for collective investment and any other transactions involving financial instruments involve particular risks related specifically to the characteristics of these stocks, fluctuations in their prices and on the financial markets, and the conditions in which the transactions are executed. Banque de Luxembourg hereby informs the Client that it has no influence on these risks and warns the Client that the information available on the stocks, and in particular those relating to past performance, cannot predict future performance.
The Client, acting in accordance with his/her personal investment policy, acknowledges that he/she assumes in full all the risks inherent in the investments that he/she asks Banque de Luxembourg to execute on his/her behalf, including and without limitation market risk (risk related to exchange rates, share prices, etc.), currency risk, counterparty risk (risk of the debtor defaulting, etc.), convertibility risk, country risk and risk related to or underlying any derivative financial instruments.
The Client formally discharges Banque de Luxembourg from any responsibility with regard to the quality and performance of all the assets and investments he/she holds there and declares that he/she accepts all material losses, on the understanding that the losses may in some cases exceed the amount of the assets deposited at Banque de Luxembourg.
The Client also declares that he/she is an informed investor and understands the operation of the instruments traded, their technical features and the risks inherent in the investments he/she is proposing to make as part of his/her personal investment policy, including the risks related to transactions on derivatives, on securities issued by low-quality debtors, on unlisted and private equity shares, and on structured products.
Methods for executing transactions
Transactions made on the website are conducted in accordance with Banque de Luxembourg’s General Terms and Conditions, which the Client has accepted.
Right of revocation
The Client has no right to retract buy or sell orders for units or shares in undertakings for collective investment or any other financial instrument, or more generally for any product or service whose price depends on fluctuations on the financial markets, that may arise within 14 calendar days, over which Banque de Luxembourg has no influence, or for contracts executed in full within 14 calendar days at the express request of the Client. Other transactions or services can only be revoked or disputed in accordance with the General Terms and Conditions and within a maximum of 14 calendar days.
Certification
Access to Banque de Luxembourg’s website and any instructions given by the Client may be securitised by electronic certificates issued by Banque de Luxembourg, which the Client and Banque de Luxembourg formally recognise are “qualified certificates” within the meaning of the Law of 14 August 2000 on e-commerce.
* Mémorial A No.96 - 8 September 2000, p. 2175.
Whistleblowing system
The whistle-blowing system (hereinafter “the System”) is not intended to handle commercial complaints, which are dealt with under a separate process in accordance with the applicable regulations.
The System, which can be accessed from this page, allows you to report any irregularities that might cause the whistleblower to question whether legal and regulatory obligations, professional standards and the internal procedures arising therefrom within the relevant entity have been complied with, and to which, where applicable, the whistleblower does not consider that a satisfactory response has been provided.
Such reports can cover all areas: banking; finance; accounting; anti-bribery and corruption; protection against unfair competition; market abuse; environmental protection; human rights and freedoms; health, hygiene and safety, etc.
Depending on the subject, reports are handled confidentially by Human Resources or Compliance Contacts, in accordance with the regulations in force.
Whistleblowers are protected against the risk of reprisals by the local applicable legislation.
Anyone who misuses the System may be subject to penalties or prosecution. However, if the System is employed in good faith, the whistleblower will not risk any disciplinary measures, even if the facts subsequently prove inaccurate or do not give rise to any further action.
I hereby acknowledge that I have read and understood the information on Banque de Luxembourg’s System and the protection of personal data.
How to make a report
Reports can be made confidentially via one of the following channels:
By email:
You can send us the form provided, marking it "strictly confidential" in the subject line:
dispositif.alerte@blu.bankBy post:
You can send us the form provided by post, marking the envelope "strictly confidential”, to the following address:
Compliance - Whistle-Blowing System (strictly confidential)
Compliance Department
Banque de Luxembourg – 14 Boulevard Royal L-2449 LUXEMBOURG
Engagement policy
In its capacity as an asset manager within the meaning of Directive 2017/828 of the European Parliament and of the Council of 17 May 2017, and in accordance with said directive, Banque de Luxembourg has published an engagement policy on its website describing the way in which it incorporates shareholder engagement into its investment strategy, which will be reviewed and updated as necessary. Information on the implementation of the engagement policy will be published at the end of the year in the form of a report for the period from the first of January of this year.
Foreign exchange fees applicable to card payments in the currency of an EU Member State, other than the euro
The foreign exchange fees* applicable to card-based payments in the currency of an EU Member State, other than the euro, are available in the document below.
*These fees are updated every business day. A margin determined by Banque de Luxembourg will be added to these fees, as well as the margin provided by Visa. They are displayed for information purposes only and are not binding on Banque de Luxembourg. The foreign exchange fees applied will be those in force at the time of payment; they may vary from the fees displayed during the consultation or the request for authorisation of payment.
PSD 2 – Provision of the application programming interface (API)
In accordance with the legal requirements of the European PSD 2, Banque de Luxembourg provides technical documentation for the application programming interface (API), based on the Berlin Group standard, as well as a test environment accessible via the LuxHub platform, which acts as an intermediary between the Bank and third-party providers (TPPs).
For technical details and information on the swagger and on-boarding, please follow this link