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Contact & Help
We would encourage you to contact your adviser, preferably by phone or secure mail, or make arrangements in advance for a meeting.
Our teams are readily available to assist you and personally respond to any special requirements or questions you may have.
Contact & Help
We have taken all the necessary health and safety precautions in order to ensure continuous service. Where possible, please contact us by phone or via our secure digital channels. If you would like speak to your adviser, we recommend making an appointment in advance.
Wallonie - Brussels
Chaussée de La Hulpe, 120 – 1000 Brussels
FLANDERS
Kortrijksesteenweg 218 – 9830 Sint-Martens-Latem
Your card statements are going digital
Dear Client,
With the aim of reducing our environmental impact, you will be able to view your Banque de Luxembourg monthly card statements online, in compliance with the highest security standards.
Do you already have E-Banking/BL Mobile Banking access?
Your statements will be digital and available online from 1 December 2024 (you will no longer receive them by post from that date).
Where can I find my card statement?
Under “Documents” accessible from your mobile app.
or in your E-Banking area.
You don't have an E-Banking/BL Mobile Banking access?
If you don’t yet have access to your E-Banking/BL Mobile banking area, contact your adviser to set it up. If you are not interested, you will continue to receive your monthly card statements by post.
Digital statements allow you to:
- View your accounts
- Make transfers
- Read our experts’ analysis
- Contact your adviser via secure messaging