Contact & Help
We would encourage you to contact your adviser, preferably by phone or secure mail, or make arrangements in advance for a meeting.
Our teams are readily available to assist you and personally respond to any special requirements or questions you may have.
Contact
We have taken all the necessary health and safety precautions in order to ensure continuous service. Where possible, please contact us by phone or via our secure digital channels. If you would like speak to your adviser, we recommend making an appointment in advance.
Wallonie - Brussels
Chaussée de La Hulpe, 120 – 1000 Brussels
FLANDERS
Kortrijksesteenweg 218 – 9830 Sint-Martens-Latem
IMPORTANT: RISK OF FRAUD
Individuals purporting to work for Banque de Luxembourg are contacting people and misusing the Bank’s name, logo and address to offer fraudulent savings and investment products.
The following e-mail address formats are being used:
- contact@bd-luxembourg.com
- service.contact@groupbdl.com
- contact@groupbdl.com
- contact@bd-luxembourg.com
- contact.service@bd-luxembourg.com
- service.contact@groupbdlu.com
- service.contact@bdlugroup.com
- contact.service@bdluxembourg.com
- contact@bdlugroup.com
- clients@bdlprivate.com
- contact@privatebdlu.com
Please note that Banque de Luxembourg only uses secure e-mails and the address formats XXX@bdl.lu or XXX@bdlux.be.
If you are unsure about the authenticity of the person contacting you or a product offered to you, please contact our legal department immediately at the following address: legal@bdl.lu
Please be aware that we are using all legal means available to us to stop this fraudulent practice as quickly as possible.
Thank you for your understanding.
More information: