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Contact & Help
We would encourage you to contact your adviser, preferably by phone or secure mail, or make arrangements in advance for a meeting.
Contact & Help
We have taken all the necessary health and safety precautions in order to ensure continuous service. Where possible, please contact us by phone or via our secure digital channels. If you would like speak to your adviser, we recommend making an appointment in advance.
Wallonie - Brussels
Chaussée de La Hulpe, 120 – 1000 Brussels
FLANDERS
Kortrijksesteenweg 218 – 9830 Sint-Martens-Latem
Your benefits with a VISA Infinite card
Personalised concierge services, a comprehensive range of insurance and assistance, and flexible cash withdrawal and payment limits tailored to your requirements.
Banque de Luxembourg’s VISA Infinite card offers numerous exclusive benefits detailed below. Get in touch with your usual adviser to apply for your VISA Infinite card or to get further information about the product.
ADVANTAGES WHEN YOU TRAVEL
- Enjoy exclusive access to VIP lounges at airports, free of charge for cardholders and their guest
With VISA Infinite, you have access to VIP lounges in over 700 airports in around a hundred countries worldwide.
Banque de Luxembourg offers you and your guest a calm and relaxing environment, equipped with everything you need while you wait for your departure.
Thanks to our partnership with LoungeKey, you can access a personalised and secure web space where you can view your lounge visit history. - Comprehensive travel insurance
A range of insurance options are available, allowing you to travel with complete peace of mind.
Details of insurance and guarantees
| Travel accident cover (death, permanent disability) | Coverage EUR 250,000 |
| Travel cancellation and disruption cover | EUR 15,000/trip/family/card and EUR 30,000/year |
| Flight delays (4-hour delay/missed departure/extended stay) | EUR 1,000/trip |
| Ticket upgrade | EUR 500/trip |
| Luggage delay cover: | |
| 4 hrs | EUR 500/trip |
| 48 hrs | EUR 1,500/trip |
| Travel assistance abroad | Medical expenses: EUR 300,000/trip Search and rescue costs: EUR 25,000/claim |
| Car rental excess cover | EUR 50,000/claim (private travel only) |
PERSONALISED CONCIERGE SERVICES
VISA Infinite works with travel experts around the world to organise your flight and hotel reservations, as well as with the biggest names in hospitality, gastronomy and luxury, calling on the services of specialists and giving you access to prestigious services (auctions, fashion shows, private exhibition visits, personal assistants, etc.).
INSURANCE COVER FOR YOUR PURCHASES
Your purchases (including online purchases) are protected by comprehensive insurance coverage.
Details of insurance and guarantees
| Delivery guarantee for goods purchased online | Up to EUR 2,000/claim and EUR 4,000/year |
| Purchase protection (including online purchases) | Up to EUR 5,000/claim and EUR 10,000/year |
| 24-month extension to manufacturer’s guarantee | Up to EUR 4,000/insured party/claim and EUR 6,000/year |
| Theft of cash withdrawn from ATM | EUR 500/claim/insured party/year |
FLEXIBLE PAYMENT LIMITS TO FIT YOUR NEEDS
The VISA Infinite card is accepted by millions of merchants worldwide and offers payment and withdrawal limits tailored to your requirements. You define your monthly payment limit with your adviser and you can adjust it at any time.
To apply for a VISA Infinite card with Banque de Luxembourg or find out more about the exclusive benefits,
contact your usual adviser or visit the page below:
